Operational Diagnostics that Change Everything – AGL’s Realtime Data Journey

Mark Faith
Manager, Operations Diagnostic Center
AGL

Four years ago, AGL initiated a real time data journey as a cornerstone in optimizing their business. They started by centralising their real-time data with 650,000 data points coming into Melbourne from across Australia. But they knew that no matter how good the technology was, it would only be as good as their people’s willingness to embrace it. As a result, significant effort has been put into empowering their people with easy-to-use visualisation and analytics tools to ensuring high adoption and success.

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Mark Faith is the Manager ODC Systems and Technology at AGL Energy and has worked in the power generation industry for the 31 years. He is also the technical owner of the PI System and data system. Mark's focus is in realising operational excellence at AGL through the use of the PI System and its partners. AGL's power generation fleet spans the eastern seaboard of Australia and is quite diverse with coal, gas, wind, solar, batteries and hydroelectric generation. As AGL's Manager for ODC System and Technology, Mark’s team is responsible for implementing consistent tools and providing insights using all data types to increase overall Operational Excellence at Australia's largest and leading power company.